The EPA proposed a Lead Replacement Program that requires utilities to identify and begin to replace any lead service lines and identify all copper services, this includes copper in the customer’s service. As customers of Prestonsburg City’s Utilities Commission, you may have been contacted by one of our employees or seen some of them searching […]
In January 2024, Prestonsburg City’s Utilities Commission’s customers received a public notice within their billing that provided information about PFAS (per- and polyfluoroalkyl substances) and lithium which was tested in the drinking water throughout the year of 2023. These compounds were part of what the EPA calls UCMR 5 (the Fifth Unregulated Contaminant Monitoring Rule) […]
Prestonsburg City’s Utilities Commission is now taking applications for employment.
Prestonsburg City's Utilities Commission is now offering customers the ability to pay their water bill online. This option is new to our customers and is a very secure option to paying your water bill safely and securely. Please register today for this cost and time saving service. Visit our online bill payment page for […]
Please call City Public Works at 886-3537 or for the county, call Floyd County Solid Waste at 886-7890 or 285-0033.
Welcome to Prestonsburg City’s Utilities service area! We look forward to providing you with reliable, affordable and around-the-clock service. The following provides a simple, step-by-step process for customers establishing new water, sewer or gas service.
Every winter season, the pipes in your home are at risk of damage from freezing conditions. Low temperatures can cause your water pipes to freeze, and in some cases burst. The following tips can help you safeguard your home before, during and after a pipe freezes.